Shipping & Returns

Shipping Policy –

Standard Shipping:
All orders are sent via domestic ground shipping for a $14.95 shipping & handling fee. Please allow 7-10 business days for your order to arrive.

Free Shipping:
All orders over $129.00 qualify for free domestic ground shipping. Please allow 7-10 business days for your order to arrive.

Rush Shipping:
For faster delivery, rush shipping and handling is available for $19.95. Your order will arrive within 3-5 business days.
Free shipping is not available on rush orders.

Retail Refund Policy –

Refunds provided on all used or unused bottles returned within 45 days of receipt. Please call Customer Care within 45 days at 1-800-952-7873 to obtain a return authorization. You must return your used and/or unused bottles to receive a refund within 45 days of the original order. Please note shipping charges are not refundable.

All returns for credit must be returned to:

Pure Body Institute at 230 S. Olive St., Ventura, CA 93001

Bulk (Wholesale) Order Refund Policy –

Bulk orders of 12 or more bottles are subject to a restocking fee with the following restrictions.

  1. Unopened product, will be charged a 15% restocking fee.
  2. Opened product with less than 10% used, receives a 15% use fee.
  3. Product returned with more than 10% used receives a 50% handling fee.

All returns for credit must be returned to:

Pure Body Institute at 230 S. Olive St., Ventura, CA 93001