Wholesale & International Orders Call 805-653-5448 • • US Toll Free: 1-800-952-7873 or 805-653-5448 Fax 805-653-2458

Shipping & Returns

Standard Shipping:
All orders are sent via USPS/FedEx/UPS plus any shipping & handling fees. For free shipping see below.

Free Shipping:
All orders placed on our website of at least $350.00 qualify for FREE domestic GROUND shipping.

Please allow 7-10 business days for your order to arrive.

Rush Shipping:

For faster delivery, YOU MUST CALL US VIA YOUR PHONE FOR THE CORRECT RATES (in the US only) to your final destination.

Retail Refund Policy –

Refunds provided on unused, UNOPENED bottles returned within 45 days of receipt.

WE CHARGE A 20% RESTOCKING FEE

Please call Customer Care within 45 days at 1-800-952-7873 to obtain a return authorization.

Exchanges are available on UNOPENED bottles in the same 45 day window. Without a restocking fee.

Please note: Shipping charges and mailing fees (back to us) are not refundable.

All returns for credit must be returned to:

Pure Body Institute at 230 S. Olive St., Ventura, CA 93001

Bulk (Wholesale) Order Refund Policy –

Bulk orders of 12 or more bottles are subject to a restocking fee with the following restrictions.

  1. Unopened product, will be charged a 20% restocking fee.
  2. All opened product receives a 30% use fee.
  3. Product returned receives a 10% handling fee.

All returns for credit must be returned to:

Pure Body Institute at 230 S. Olive St., Ventura, CA 93001